Return and Exchange


We will gladly accept returns on all items (except Sample Sale, Limited Edition and any Sale Items) within 14 days from time of delivery. Items must be unused and have all original tags attached.

Sale (visibly marked-down) items are final sale and cannot be returned or exchanged. Returns must be postmarked within 14 days of the date your item was delivered and should be sent prepaid. You will be responsible for the return shipping charge.

All shipping charges incurred by purchasing an item online are non-refundable.

Please ensure the item(s) sent back are through a traceable and/or insurable method as MIC & BEN is not responsible for any returned packages not received.
Please allow up to 2 weeks for the processing of your exchange from the date we receive your package.



Return the bag using the enclosed return label, and place a new order for the product you would like instead. We will refund your original purchase as soon as we receive it.